Privacy Policy

Data Controller

Phone Fuel acts as the data controller in respect of the personal data collected through the Service. Contact details are provided in Section 10 of this Privacy Policy.

Personal Data We Collect

We may collect and process personal data necessary to provide and operate the Service. This may include identification information such as a name or user ID where applicable, contact details such as an email address or phone number, payment and transaction data including payment method and rental history (processed securely via third-party payment providers), device and technical data such as IP address, device type, operating system, and usage logs, as well as limited location data relating solely to the charging station used. Phone Fuel does not intentionally collect special category (sensitive) personal data.

How We Use Your Personal Data

Personal data is processed in order to provide, operate, and manage the Service, including processing payments, managing rentals and returns, and providing customer support. We also use personal data to monitor usage, prevent fraud, maintain the security of the Service, comply with legal and regulatory obligations, and improve our charging stations, products, and overall user experience.

Legal Bases for Processing

We process personal data where necessary for the performance of a contract, to comply with legal obligations, or for our legitimate interests, including service improvement, fraud prevention, and security. Where required by law, we may also rely on your consent, for example in relation to marketing communications, which may be withdrawn at any time.

Data Sharing and Third Parties

Personal data may be shared with trusted third parties, including payment service providers for transaction processing, technology and hosting providers supporting the operation of the Service, and professional advisers, regulators, or public authorities where disclosure is required by law. All third parties are required to process personal data securely and in compliance with applicable data protection legislation.

International Data Transfers

Where personal data is transferred outside the European Economic Area or the United Kingdom, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, in accordance with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable legal requirements.

Your Rights

Subject to applicable data protection laws, you have the right to access your personal data, request rectification of inaccurate or incomplete data, request erasure, restrict or object to processing, and request data portability. Where processing is based on consent, you have the right to withdraw that consent at any time. You also have the right to lodge a complaint with a relevant data protection authority. Requests may be submitted using the contact details provided below.

Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available through our website, application, or charging stations.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: phonefuel26@gmail.com